Fully integrated materials handling & storage systems for your business

Service & Parts Support

For those who have no time for downtime

The backbone of any business is its staff, and – for over 35 years – Locators has relied on the sum of its parts. Like a well-oiled machine, the technical know-how of our service support department has helped other businesses get ahead of their competition. From routine forklift servicing to warehouse system support, we have services suited to every handling and storage operation.

We have the scale and resources of national companies but deliver the high-quality local service you’d expect from a specialist independent. We are not a manufacturer. We are a single-source supplier of industry leading products and services.
Our engineers are carefully chosen for their technical ability, experience and communication skills. Ongoing factory training, combined with our choice of service support levels, ensures you get the very best for your business. If you would like to arrange a free consultation on implementing the improved support services for your business, get in touch. We would be happy to help.

material handling solutions

Materials handling operations within manufacturing sites and warehouses are critical for day-to-day trade. As such, it’s essential you have a system that matches your company’s needs now and allows for growth.

STORAGE SYSTEM solutions

At Locators, we know that every business is unique, and this is where the capability and experience of our storage division really shines. One form of racking might be a fantastic fit in Warehouse A but ill-suited to Warehouse B.

OUR PROCESS

STEP 1

GET IN TOUCH

STEP 2

SITE SURVEY & MEETING TO DEFINE OBJECTIVES

We will arrange a convenient time to come and see you and your site.

STEP 3

PROPOSAL PACKAGE

We will propose a fully costed support package and plan that meets your specific needs and tackles any issues you may have experienced.

STEP 4

FORM A PARTNERSHIP

Over the years ahead we aim to become a valued partner to your business. Read on to see why our clients rely on Locators and what they get from our partnership.

SUPPORT SERVICES

We are a single source supplier of quality products & services

Short term hire & transport

Locators offer a broad range of short-term hire solutions. We have a well-maintained fleet and low prices for any unexpected needs. Our factory-trained engineers maintain over 2,500 machines, ensuring quick and reliable service.

Parts Support

Our fast and efficient parts service caters to various material handling equipment. With a team of six experienced professionals, Locators handle a variety of makes and models and deliver prompt solutions.

Driver training

Locators offer essential driver training to maintain workplace safety and reduce downtime. Our training not only meets employers’ legal responsibility. It will also ensure that staff operate equipment safely and efficiently.

CFTS Inspection

CFTS is a national accreditation scheme for Thorough Examination of operational safety. This mandatory inspection ensures that mechanical parts are in safe working order. It is equivalent to the MOT for cars but for material handling equipment like telehandlers, forklifts, etc.

SAFEPOWER Battery Care & Support

Our SAFEPOWER service provides comprehensive battery maintenance to eliminate warehouse hazards. We offer on-site battery checks, cleaning, and repairs to ensure optimal performance and safety.

SEMA Racking Inspections

Locators’ SEMA-approved racking inspections ensure warehouse safety. Our inspectors assess storage systems and provide a full safety report. We also offer staff training so your business can undertake any interim assessments.

WHY CONTACT LOCATORS?

Because we are different. We understand the way storage systems integrate with materials handling equipment and our customers’ overall operation. Our independence and wide product range means our customers get what is best for their business in their industry. All backed up by service support that cares and puts our customers first.