Service & Parts Support
For those who have no time for downtime
The backbone of any business is its staff, and – for over 35 years – Locators has relied on the sum of its parts. Like a well-oiled machine, the technical know-how of our service support department has helped other businesses get ahead of their competition. From routine forklift servicing to warehouse system support, we have services suited to every handling and storage operation.
We have the scale and resources of national companies but deliver the high-quality local service you’d expect from a specialist independent. We are not a manufacturer. We are a single-source supplier of industry leading products and services.
Our engineers are carefully chosen for their technical ability, experience and communication skills. Ongoing factory training, combined with our choice of service support levels, ensures you get the very best for your business. If you would like to arrange a free consultation on implementing the improved support services for your business, get in touch. We would be happy to help.
material handling solutions
Materials handling operations within manufacturing sites and warehouses are critical for day-to-day trade. As such, it’s essential you have a system that matches your company’s needs now and allows for growth.
STORAGE SYSTEM solutions
At Locators, we know that every business is unique, and this is where the capability and experience of our storage division really shines. One form of racking might be a fantastic fit in Warehouse A but ill-suited to Warehouse B.
OUR PROCESS
STEP 1
GET IN TOUCH
STEP 2
SITE SURVEY & MEETING TO DEFINE OBJECTIVES
We will arrange a convenient time to come and see you and your site.
STEP 3
PROPOSAL PACKAGE
We will propose a fully costed support package and plan that meets your specific needs and tackles any issues you may have experienced.
STEP 4
FORM A PARTNERSHIP
Over the years ahead we aim to become a valued partner to your business. Read on to see why our clients rely on Locators and what they get from our partnership.
See why our clients rely on locators and what they get from working with us.
SUPPORT SERVICES
We are a single source supplier of quality products & services
Short term hire & transport
Want to deal with unexpected delays or deadlines brought about by sudden breakdowns or seasonal demands? Locators can help with that; our extensive hire fleet is in great condition and our rental rates are competitive. Our factory-trained mobile engineers maintain over 2,500 machines
Parts Support
If you work with material handling equipment, you know the need for a fast and efficient parts service. We have a team of 6 in our busy parts department, all experienced and all used to dealing with a variety of makes and machines.
Driver training
Employers have a responsibility to ensure staff receive proper training. Otherwise, they risk accidents, damage and downtime. Please call us with your driver training requirements.
CFTS Inspection
CFTS is a national accreditation scheme for Thorough Examination. This is a mandatory inspection that ensures mechanical parts are in safe working order. It is roughly equivalent to the MOT for cars and is specifically for equipment like telehandlers, forklifts, and more.
SAFEPOWER Battery Care & Support
Remove hazardous health and safety risks from your warehouse. Our team will bring de-ionised water, clean and check your battery to ensure everything’s working as it should. If your battery is damaged – we will offer an estimate and repair it while on site.
SEMA Racking Inspections
Our inspection service ensures your warehouse remains a safe working environment. Our SEMA approved inspector will ensure that your storage system is safe and issue a full report of any defects needing attention. In addition to this, we also offer training for your staff to carry out their own interim assessments too.
WHY CONTACT LOCATORS?
Because we are different. We understand the way storage systems integrate with materials handling equipment and our customers’ overall operation. Our independence and wide product range means our customers get what is best for their business in their industry. All backed up by service support that cares and puts our customers first.
