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Locators | Service Maintenance
Service & Support : Service & Maintenance

Service & maintenance

Looking after our customers is at the heart of what we do. The quality of support we have provided since 1985 is what you would expect from a company representing world class manufacturers with global quality standards. 

What level of support?
A support package tailored to your needs will ensure that your truck or fleet is properly maintained. We will advise you which maintenance package best suits your operation based upon usage, site conditions and your application.

How we operate
In the event of a problem you will contact one of our Support team using one of our dedicated service lines or email. You will never have to speak to a call centre as we want our staff to know you, and you to know them.

Locators have regionally based teams of service engineers allowing us to provide you with a fast response time to any operating problems you may have. Our engineers are factory trained specialists who are able to diagnose any faults using factory supplied test and diagnostic equipment and we maintain all makes and models to factory standards. So, whether you have one truck or a mixed fleet, we can service them all making your maintenance requirements much easier and simple for you to manage. Parts are also delivered overnight directly to our engineers van to ensure a prompt repair and minimum downtime for your forklift.

With electronic job sheets, estimates and invoices along with comprehensive fleet management packages, we operate with the latest technologies to provide you with all the information you need when you need it.

Additionally, our comprehensively equipped workshops are able to undertake all off site service requirements from engine and mast changes to complete rebuilds and refurbishment.

Our service performance may best be illustrated by the 99% uptime we achieve for over 600 customers, using in excess of 2700 fork trucks. 

Call us now on 01202 854210 for further details of our comprehensive servicing programmes.

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Our factory trained engineers enable us to support all materials handling, cleaning and access equipment.

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